Source: Supermarket News The Feedback Group, which provides actionable stakeholder feedback, released findings from new national research conducted with 1,000 online food shoppers about their experience shopping for food and groceries. Supermarkets topped the list with an impressive overall satisfaction rating of 4.40 on a five-point scale. Amazon followed closely behind [...]
By Bill Wilson Source: Supermarket News If Amazon wants to improve its grocery reach in the U.S., it might want to look at what is already there. According to Business Insider, analysts at Bernstein have put together a comeback strategy for the deliver giant based in Seattle, Wash., and the [...]
Source: Teamster.org In a historic first, Amazon drivers and dispatchers in Palmdale, Calif., have joined the International Brotherhood of Teamsters and reached a strong tentative agreement containing a multitude of workplace improvements. “Amazon workers are joining the Teamsters to demand more from this company, including good wages, safe working conditions, [...]
Source: Supermarket News In this week’s recap of the Top 10 most popular Supermarket News articles, the top story was part 3 of Rob Kaufelt’s thoughts on the Kroger and Albertsons merger, specifically a look at who the deal doesn’t benefit. Among other top stories: Amazon looks to grocery as a [...]
By Lisa Baertlein Source: Reuters There is no such thing as free shipping. Even so, Amazon.com Inc. and other online retailers who use so-called free delivery to cultivate customer loyalty are scrambling to keep it from draining profits as costs climb and e-commerce contracts. They are adding fees for faster [...]
By Dan Berthiaume Source: Chain Store Age Amazon Prime members have a new fulfillment option for health and CPG items in two select markets. In an email to Chain Store Age, Amazon announced that Prime members will have two-hour delivery windows from Rite Aid stores in select ZIP codes in [...]
By Daniel Kline Source: The Street You can't turn on the news or look at any newsy area of the internet without hearing about inflation at the grocery store. For a while, the narrative focused on the rising price of meat, and at various times the focus has been on [...]
By Charles Iddenden Source: Charged Amazon CEO Andy Jassy has admitted that the US retail giant still hasn’t nailed down a successful model when it comes to the grocery sector. The company has paused expansion of its Fresh supermarkets and cashier-less convenience stores until it finds the right recipe for [...]
By Bridget Goldschidmt Source: Progressive Grocer After two years in the top spot, Amazon has ceded first place to H-E-B in the sixth annual dunnhumby Retailer Preference Index (RPI), a comprehensive nationwide study probing the approximately $1 trillion U.S. grocery market. Three years into the pandemic, H-E-B has wrested back [...]
By Russell Redman Source: Supermarket News The Save Mart Cos. has become the latest grocer to tap Amazon for same-day delivery. Modesto, Calif.-based Save Mart said yesterday that Save Mart banner stores in Lathrop and Ceres, Calif., now offer two-hour grocery delivery via Amazon. Plans call for Save Mart to [...]