Millions of white-collar workers are telecommuting from home to stay safe as the coronavirus extends its terrifying reach across America. But millions of other workers — supermarket cashiers, pharmacists, warehouse workers, bus drivers, meatpacking workers — still have to report to work each day, and many are furious that their [...]
Given the option, shoppers will rarely hesitate to bring their business to the retailer offering the best overall experience. This means hard-won loyalty is often as fleeting as a retailer’s ability to keep supporting their needs better than anyone else. In today’s age of convenience, we’re seeing shoppers across retail [...]
Nearly 30 years ago, when just 15 percent of Americans had a computer, and even fewer had internet access, Thomas Parkinson set up a rack of modems on a Crate and Barrel wine rack and started accepting orders for the internet’s first grocery-delivery company, Peapod, which he founded with his [...]
Online grocery spending continues to grow at a rapid pace, now making up 5.5% of total grocery spending in the U.S., according to a new study from advisory firm Brick Meets Click. Nearly 30% of U.S. households buy groceries online, and most of the near-term growth in online grocery spending [...]
On the heels of Amazon’s launch of Whole Foods grocery delivery through Amazon Prime Now, Walmart today is rolling out a new option for its grocery pickup and delivery service meant to appeal to busy families: meal kits. The retailer’s affordable alternative to meal kit delivery subscriptions like Blue Apron, [...]
The majority of U.S. grocery shoppers could be buying online within five years, according to a joint report from Food Marketing Institute and Nielsen. That timeline represents a faster pace of adoption than previously believed, as both organizations originally estimated it could take up to 10 years for consumers to [...]
Will we ever abandon visits to supermarkets and food stores, and do our grocery shopping exclusively online? Perhaps not. But eGrocery, as it’s becoming known, is intent on increasing our opportunities to do so. Over the past couple years, eCommerce companies have been increasing the range of their grocery offerings, [...]
Who ever thought so much choice can go into a banana? Ripe or green? Organic or conventional? Pickup or delivery? These are the choices presented to shoppers who purchase groceries online. They also are the demands more supermarkets must meet if they want to remain relevant. This intensity of service [...]
When Christina Bognet created PlateJoy, her overarching goal was to eliminate the obstacles to healthy eating. To that end, PlateJoy has been offering customized recipes and grocery lists so people know what to buy and what to make. But there has been one particularly persistent obstacle: making time to shop for food. […]
Walmart is expanding its online grocery shopping service to ten additional markets across the U.S., the company announced this morning, including several cities in Texas, Florida, and Oklahoma. Customers in select cities in these markets will now be able to shop for their groceries on Walmart’s website, then pick up [...]