As food retailers gain more experience providing prepared-foods solutions for their customers, they are carefully selecting restaurant partners or developing concepts themselves that meet the needs of their shoppers. Some operators that had previously relied primarily on in-house foodservice have begun bringing in more restaurant concepts from outside, especially local [...]
Retailers are testing out smart shelves and coolers with penny-sized cameras that collect information on shoppers and their purchases, according to the Associated Press. The technology is aimed at personalizing the shopping experience, but also raises questions about customer privacy. Kroger has placed cameras in two stores near Cincinnati and [...]
Nobody can say Rodney McMullen doesn’t know the grocery business. He started as a bagger at Kroger Co. when he was in college, rising through the ranks to become chief financial officer, then chief executive officer, of America’s biggest supermarket chain. But can he lead the 2,764-store Cincinnati-based company through [...]
Is Kroger winning the grocery wars? Battered by a two-year price war and waging an expensive battle for superior home delivery, Kroger's profits have taken a hit. But it has steadily increased sales even as it cuts prices. New market share data shows Kroger getting traction in several of America's [...]
The stakes have never been higher for Kroger. The 135-year-old grocery chain is facing stronger competition than ever before, between Amazon's foray into groceries with its acquisition of Whole Foods, Walmart's multi-billion-dollar investments in store remodels and digital grocery services, and the rapid growth of German discount grocers Aldi and [...]
Supermarket giant Kroger said it soon will end a pilot program in which more than 2,000 grocery deliveries were made in self-driving vehicles from a store in Scottsdale, Arizona. The program, launched last August, featured deliveries in autonomous vehicles from robotics company Nuro from the Kroger-owned Fry's store at 7770 E. [...]
Kroger has made its latest bold move to win over U.S. grocery shoppers. The grocer is, for the first time, looking to an outside advertising agency to help oversee its marketing efforts. The move is the latest in a string of actions the grocer has taken to make sure shoppers [...]
Amazon's acquisition of Whole Foods didn't come as much of a surprise to Kroger CEO Rodney McMullen. "We assumed that at some point, Amazon was going to do something in the physical world," McMullen told CNBC anchor Sara Eisen at the National Retail Federation's 2019 Big Show. He said that [...]
Kroger, America’s largest grocery store chain, has partnered with Microsoft to create a pair of hi-tech grocery stores. The stores, which are located in Washington and Ohio, are filled with digital shelf labels and image recognition cameras, and aim to create a retail environment that’s easier for both customers and [...]
Two months after Amazon Inc. threw down the gauntlet on a $15 minimum wage, grocery rivals Kroger and Walmart are showing no signs of picking it up. In fact, both companies defended their existing salary structures at recent investor conferences. “Our starting wages are higher than $15 when you look [...]