Source: Progressive Grocer
The question for grocery leaders is no longer if they should implement artificial intelligence, but how they can use it to create a more human-centric experience.
At this year’s GroceryTech event in Charlotte, attendees will gain an exclusive look at how the nation’s largest traditional grocer is solving this puzzle. Progressive Grocer is proud to host a cornerstone session, “Supporting Teams, Serving Customers: AI’s Role in the Future of Grocery,” featuring The Kroger Co. Chief Information Officer Jim Clendenen.
Modern grocery success is a two-sided coin. On one side is the customer: Today’s shoppers expect intuitive, seamless in-store technology that delights rather than frustrates. On the other side is the associate: In a challenging labor market, retailers must provide tools that take the guesswork out of the daily grind and allow employees to focus on what matters most — serving the community.