By Russell Redman
Source: Supermarket News
Food retailers and suppliers are being pushed to rethink their workforces after the COVID-19 pandemic and ensuing surge in online grocery shopping shook up the marketplace, a survey from FMI-The Food Industry Association and Deloitte reveals.
In assessing their labor needs going forward, nearly half (48%) of food retailers polled cited online shopping as the chief driver of change, according to the FMI-Deloitte “Future of Work: The State of the Food Industry” study, released Tuesday. Retailers’ response to the growth of e-grocery, in turn, is trickling down to product suppliers, as 49% of those surveyed said they’re adapting their workforces to meet new demands from retailers.