By Jeff Wells
Source: Grocery Dive
At the end of last year, Albertsons launched an agentic shopping assistant that can take shoppers from a vague query — “I’m in the mood for something spicy” — to an online basket full of products along with the recipes they need to prepare everything.
Five months later, the grocer rolled out another notable but decidedly less glamorous tool — a proprietary program that its warehouse workers can use to quickly determine if pallets of fresh strawberries meet the company’s quality standards.
These two artificial intelligence-powered initiatives underscore the speed at which retailers are moving to capture the benefits of the rapidly evolving technology. But according to experts, one of these programs is a lot more valuable than the other right now.